Returns & Exchanges
At Finery London, we want you to be completely satisfied with your purchase, which is why we offer a 28-day return period for all unworn items with original tags attached. Please ensure items are returned in their original packaging to guarantee a full refund or seamless exchange.
Initiate Your Return
Log in to our online returns portal using your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original shipping box or a secure alternative, ensuring all original designer tags and labels remain attached.
Attach the Label
Download and print your pre-paid return shipping label from the portal and affix it securely to the outside of your package.
Drop Off and Track
Take your parcel to the nearest authorized drop-off point and keep your postage receipt until your refund has been fully processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing